Virtual consultations are available at Preventous Cosmetic.
With recent school closures and events due to the Novel Coronavirus (COVID-19), some of you may be unable to attend your consultations in person. We are pleased to offer virtual consults for our patients and prospective patients.
Health and safety information about Novel Coronavirus (COVID-19)
We Can Continue to Serve You!
Our genuine and unwavering commitment to the health and safety of our patients is at the core of our business, and so is our promise to provide you with exceptional care and service. In an effort to deliver on both, we are enhancing our virtual offering and finding creative ways to serve you during this challenging and uncertain time. We are proud to offer facilitated outdoor pick-up for our products as well as online consultations for both existing and new patients.
If you wish to purchase skincare products or Jane Iredale makeup, you can do so by texting or calling 403.229.0129. Payment will be processed on the phone and the product pick-up will be arranged in a way that doesn’t require you to leave your car. You will be able to park outside either one of our clinics and will be met by our staff who will hand you the products together with your receipt and any usage instruction sheets required.
1 Booking a Virtual Consult
Book your consultation online, by text or calling 403.229.0129, then follow these simple instructions to set up your virtual consultation with our Patient Coordinator, Nurse, Laser Technician or Skincare Specialist.
3 Stand By for a Confirmation Email
Once your consult is confirmed by reception, your Patient Coordinator or Nurse will be notified and will schedule your consult on Zoom. You will receive an email with the confirmation of your virtual consult appointment containing a meeting link.
4 Joining the Video Call
On the day of your appointment, when you are ready to join your virtual consult, open the confirmation email and click on the zoom link. If you arrive early, you will join a virtual waiting lounge until our Patient Coordinator or Nurse arrives. Make sure your audio and video are enabled for the call.
Before Your Consultation
Prior to your consultation, please complete the Health History Form that was attached to the Welcome Letter sent by email. Send us three or more photos of yourself, following the directions as closely as possible.
For most effective pictures:
- Remove make-up and glasses
- Pull your hair back
- Stand in natural light or in a well-lit room
- If possible, stand in front of a neutral background (example: a wall)
- Take the picture with a neutral expression (avoid smiling)
- Don’t apply any photo filters to the photos
Photo 1: Frontal view of you face, without make-up or glasses, with your hair pulled back and a neutral expression.
Photo 2: Right profile taken at a 90 degree angle.
Photo 3: Left profile taken at a 90 degrees angle.
Optional photos: any additional photos and close-ups of areas of concerns (for example a specific feature, a scar, vein, acne, or skin condition).
We’re Here to Help
If you have any questions or concerns please text or call 403.229.0129.